Why I didn't get an email about my order being shipped?
What we Do?
Can I cancel my order?
Yes, you can. There are two types of order cancellation:
1. Cancelling a paid order.
If you haven't received the shipping notification, you can cancel this order under "My Orders". Or you can contact our Customer Service for assistance.
2. Cancelling an unpaid order:
An unpaid order will be canceled automatically after 24 hours. Or please log into your account click on "My Orders" and click on the "Cancel Order" button. Your order will be cancelled.
Please note that we CANNOT cancel orders which have been shipped out. Therefore, please wait for your package to arrive and you may either keep it or contact us to return for refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by the third-party logistics.
Where is my order?
You will receive your order in 7-14 business days from the date that it is placed.
As for delivery time, please check the Shipping Info page. You can log into your account click on "My Orders" and click on the "Track" button for more details.
Can I change/modify my shipping address/sizes?
Yes, you can. It includes changing sizes or the color of an item, removing an item, and changing your shipping address. Please contact our Customer Service on info@veroforza.com. Please note that we can help you modify your order BEFORE shipment.
Once your package shipped, we will not be able to change anything.
Delivery Questions
What we Do?
Our Company's Values
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Return Question
What we Do?
Our Company's Values
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Payment Question
What we Do?
Our Company's Values
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Product Question
What we Do?
Our Company's Values
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User Account Question
What we Do?
Our Company's Values
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Vero Forza is a premium athleisure wear brand curating products with contemporary edge and versatility. We aim to deliver products that are fashion-forward and functional making it perfect for when you are on the go or at leisure. Our products comprise of super-soft and breathable fabrics, stylish cuts and graphics to give you the perfect style, fit and long-lasting comfort.